Opsigelsespolitik
Diabethrive Purchase Options Cancellation Policy
Effective Date: 01.04.2024
At Diabethrive, we strive to provide our customers with flexibility and peace of mind in every transaction. This Purchase Options Cancellation Policy outlines the terms under which you may cancel your purchase with us, whether it's a product order, subscription, or service.
Order Cancellation
- Before Shipment: Orders can be cancelled at no additional cost before they have been shipped. If your order has not yet been dispatched and you wish to cancel, please contact us immediately at office@diabethrive.com.
- After Shipment: If your order has already been shipped, please refer to our Return Policy.
- Free Trial Period: If your subscription service offers a free trial period, you may cancel at any time before the trial period expires without incurring charges.
- After Trial/Subscription Period: To cancel your subscription, please notify us at least 5 days before the start of the next billing cycle to avoid charges for the next period.
Service Cancellation
- Before Service Commencement: Services booked but not yet commenced can be cancelled up to [Insert Number of Hours/Days] hours/days before the scheduled start time. Please email us at office@diabethrive.com to cancel.
- After Service Commencement: If the service has already begun, please refer to the specific terms and conditions outlined at the time of purchase or booking.
Custom Orders
- Custom orders or personalized items may have different cancellation terms, which will be communicated at the time of order. Please review these carefully, as some custom orders may not be cancellable once production has commenced.
How to Cancel
To cancel an order, subscription, or service, please send an email to office@diabethrive.com with your order details, including your order number and the reason for cancellation. Our customer service team will process your request and confirm the cancellation.
Refunds
Upon cancellation, eligible refunds will be processed according to our Refund Policy. Refunds will be issued to the original payment method used during purchase.
Changes to Cancellation Policy
Diabethrive reserves the right to update or modify this Purchase Options Cancellation Policy at any time. All changes will be posted to this page and will be effective immediately upon posting.
Contact Us
If you have any questions or concerns about cancelling your purchase with Diabethrive, please do not hesitate to contact us at office@diabethrive.com. We are here to assist you.
